Vision
Terms of Service
Last updated 6 November 2026
These terms apply when you use Vision at app.visionffe.com and when you buy a plan or scan pack. Please read them; by using Vision or buying from us you accept them.
1. Who we are
Vision, also called VisionFFE ("we", "us"), is operated by Ahmed Gado, an individual based in Egypt. Contact: hello@visionffe.com.
Vision is for professional interior designers and design offices ("you").
2. What Vision does
You upload a render or photo of a room. Vision finds the furniture in it, suggests similar products from the catalogues of Egyptian suppliers, and helps you build a furniture, fixtures and equipment (FF&E) schedule you can export to Excel or PDF.
Vision is a research and shortlisting tool, not a shop. We do not sell, deliver or guarantee any of the products shown. You buy them from the supplier.
3. Plans, scans and payment
- Analysing a room render uses one scan. Searching for a single piece you outline yourself uses a quarter of a scan.
- The Studio plan adds 40 scans every month, or 480 a year on the yearly plan. Scan packs add 10 or 25 scans once. Prices are on the Pricing page.
- Unused scans carry over and do not expire while your account is open. Scans have no cash value and cannot be transferred.
- Plans renew automatically at the end of each monthly or yearly period until you cancel. You can cancel at any time from the link in your receipt email; the plan then runs to the end of the period you have paid for.
- We may change prices. A new price applies to a plan from your next renewal, and we will tell you before it does.
- Accounts are created by invitation during the beta. Each new account starts with the scans we set when we invite you.
4. Our reseller, Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's buyer terms also apply to your purchase.
5. Refunds
The first payment for a Studio plan can be refunded on written request within 14 days. Renewals and scan packs are non-refundable, except where the law requires otherwise. Our Refund policy explains how to ask.
6. Matches are suggestions, not advice
- Matches come from software, including AI. They can be wrong, miss items, or show a different product from the one in your render.
- Product photos, titles, prices, sizes, colours, materials, stock and links come from supplier websites at a past date. They can be out of date, wrong, or gone, and prices in EGP may differ from what the supplier charges today.
- Before you quote a client or order anything, check the price, size, finish, stock and delivery with the supplier.
- Suppliers do not pay to change how Vision ranks products for you. We are not affiliated with the suppliers shown unless we say so.
7. Your account
Keep your password private; you are responsible for what happens under your account. Tell us if you think someone else used it. One account per person.
8. Your content
- You keep all rights in your renders, projects and schedules.
- You let us store, copy (including making smaller copies) and process them, and send them to our hosting and AI providers, only to run Vision for you and keep it secure. We do not use your renders to train models.
- You confirm you have the right to upload what you upload, including your clients' projects.
- Do not upload people's faces, private documents or anything illegal.
- You can delete a project, and its stored render, at any time, and delete your account in Settings.
9. Fair use
Do not share your account, try to break or overload Vision, copy the catalogue or results in bulk, resell access, or get around the daily limit of 40 analyses per 24 hours. You may use the schedules you export for your own client work.
10. Suspension and closing an account
We may suspend or close an account if you break these terms or put Vision or other users at risk. You can stop at any time and delete your account in Settings. For a copy of your data, email us from your account's address and we will send it within 30 days.
11. The beta
Vision is in beta. It can change, be slow, or be unavailable at times, and we do not promise a set uptime.
12. Liability
Vision is provided "as is". As far as the law allows, we are not liable for lost profit, lost clients, wrong orders or other indirect loss, including loss caused by out-of-date supplier information. Our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing here limits liability that the law does not allow us to limit, or rights you have by law that cannot be removed.
13. Takedown requests
If you are a supplier or rights holder and want a product, photo or logo removed, email hello@visionffe.com. We will act quickly on valid requests.
14. Changes to these terms
We may update these terms. For important changes we will email account holders or show a notice in the app before they apply.
15. Law
These terms are governed by the law of Egypt, and its courts decide disputes, unless the law of your country gives you a right we cannot take away.